🖥️IT: Systems Support

"Support Smarter. Solve Faster. Secure Better" 
A nationally accredited qualification for learners ready to manage networks, troubleshoot systems, and deliver reliable IT support.
SAQA ID: 48573 | NQF Level 5 | Credits: 147  
🕒 Duration: 6–12 months | 💻 Mode: Online & Facilitated  
🎯 Ideal for IT support technicians, helpdesk agents, junior network administrators, and learners progressing from Technical Support (NQF 4).

• Covers hardware, software, networking, customer care, and change management
• Includes workplace simulations, learnership pathways, and facilitator feedback
• Branded guides, troubleshooting templates, and WhatsApp support

📜 National Certificate upon completion  
🧑‍🏫 Facilitator-led sessions with mobile-friendly access

Career Opportunities

§  Systems Support Engineer

§  Network Support Engineer

§  Systems Security Specialist

§  Cloud Computing Specialist