"Support Smarter Decisions with Business Analysis"
A nationally accredited qualification for learners supporting business analysts in gathering, validating, and communicating requirements.
SAQA ID: 63769 | NQF Level 5 | Credits: 138
🕒 Duration: 6–12 months | 💻 Mode: Online & Facilitated
🎯 Ideal for junior analysts, systems support staff, and learners entering ICT-related business environments.
- Covers requirement specification, stakeholder interaction, and solution validation
- Includes workplace simulations, facilitator-led sessions, and branded guides
- WhatsApp support and mobile-friendly access
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with progress tracking
"Support Smarter. Solve Faster. Secure Better"
A nationally accredited qualification for learners ready to manage networks, troubleshoot systems, and deliver reliable IT support.
SAQA ID: 48573 | NQF Level 5 | Credits: 147
🕒 Duration: 6–12 months | 💻 Mode: Online & Facilitated
🎯 Ideal for IT support technicians, helpdesk agents, junior network administrators, and learners progressing from Technical Support (NQF 4).
- Covers hardware, software, networking, customer care, and change management
- Includes workplace simulations, learnership pathways, and facilitator feedback
- Branded guides, troubleshooting templates, and WhatsApp support
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with mobile-friendly access
Career Opportunities
§ Systems Support Engineer
§ Network Support Engineer
§ Systems Security Specialist
§ Cloud Computing Specialist
"Build Software. Solve Problems. Shape the Future"
A nationally accredited qualification for aspiring developers, coders, and systems thinkers ready to tackle real-world business challenges.
SAQA ID: 48872 | NQF Level 5 | Credits: 131
🕒 Duration: 6–12 months | 💻 Mode: Online & Facilitated
🎯 Ideal for junior developers, software support staff, and learners pursuing careers in programming, web development, or e-commerce.
- Covers procedural, object-oriented, and 4GL programming
- Includes workplace simulations, learnership pathways, and facilitator feedback
- Branded guides, code templates, and WhatsApp support
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with mobile-friendly access
"Support, Develop, and Grow in IT"
A nationally accredited qualification for aspiring systems support technicians, junior developers, and IT service professionals.
SAQA ID: 78965 | NQF Level 4 | Credits: 165
🕒 Duration: 1 Year | 💻 Mode: Online & Facilitated
🎯 Ideal for entry-level IT support staff, junior developers, and learners pursuing careers in systems development and support.
- Covers programming fundamentals, system architecture, networks, and user support
- Includes workplace simulations, learnership pathways, and facilitator feedback
- Branded guides, support templates, and WhatsApp assistance
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with mobile-friendly access
"Launch Your Career in IT Support"
A nationally accredited qualification for aspiring systems support technicians, helpdesk agents, and IT service professionals.
SAQA ID: 78964 | NQF Level 4 | Credits: 163
🕒 Duration: 1 Year | 💻 Mode: Online & Facilitated
🎯 Ideal for entry-level IT support staff, desktop technicians, and learners pursuing systems support careers.
- Covers hardware, software, networking, and user support fundamentals
- Includes workplace simulations, learnership pathways, and facilitator feedback
- Branded guides, support templates, and WhatsApp assistance
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with mobile-friendly access
SAQA ID: 49077 | NQF Level 3 | Credits: 130
🕒 Duration: 6–12 months | 💻 Mode: Online & Facilitated
🎯 Ideal for office administrators, receptionists, project assistants, and learners entering the digital workplace.
🗹 Registered with SAQA and aligned to national standards
🗹 Covers Word, Excel, PowerPoint, Email, Internet, and GUI-based applications
🗹 Includes communication, mathematical literacy, and ICT impact modules
🗹 Workplace-based tasks, branded guides, and facilitator support
📜 National Certificate upon completion
🧑🏫 Facilitator-led sessions with mobile-friendly access